Reviews

I’ve been working with Arthur Fernandes from Secured Financials for the past 3 years for both my residential and investment property loans. Once again, he’s delivered—this time by securing finance for my latest investment property just in time for settlement. He matched me with a lender that perfectly aligned with my current needs.

What truly sets Arthur apart is his genuine commitment to understanding each client’s unique financial situation. I honestly don’t think many brokers take the time and care he does. Highly recommend his services to anyone looking for a reliable and knowledgeable mortgage expert.

We had ambitious goals to grow our investment portfolio, and Arthur from Secured Financials played a crucial role in making that happen. He offered honest advice, structured the loans creatively, and supported us every step of the way. We’re already planning our next deal with him!

Being self-employed, I thought getting a mortgage would be a nightmare. Arthur simplified the process, helped us organise our documents, and matched us with a lender who understood our setup. He’s amazing at what he does!

Arthur’s communication is second to none. He always kept us informed, explained each step in detail, and followed up without being prompted. In the end, we got a fantastic rate and a smooth experience. A true professional.

Highly recommend Arthur from Secured Financials ….

Arthur from Secured Financials isn’t just knowledgeable—he genuinely cares about his clients. He was more like a financial mentor than just a broker. I felt heard, respected, and well-advised throughout the journey of buying my first home. So grateful for his support.

Arthur from Secured Financials made the loan process feel effortless. From pre-approval to settlement, everything was handled quickly and with total professionalism. His updates kept us in the loop, and we never had to chase him once. So glad we found him!

As a small business owner, I struggled with loan approvals due to inconsistent income. Arthur took the time to understand our business and found a lender who valued our potential. He fought hard for us and made it happen. Can’t recommend him enough!

Arthur handled our complex refinance case with professionalism and genuine care. Multiple properties, tricky structures, and tight deadlines—he managed it all flawlessly. He gave us confidence throughout the process and delivered better terms than we expected. He’s now our go-to broker.

As a first-time buyer, I was nervous and overwhelmed, but Arthur from Secured Financials walked me through everything with patience and clarity. He explained all my options, handled the paperwork, and made the process feel completely manageable. An absolute gem of a broker!

Arthur from Secured Financials made our commercial refinance process seamless. He handled all the legwork, explained things in plain language, and secured a much better rate than we thought possible. Arthur isn’t just a broker—he’s a trusted advisor.

Arthur from Secured Financials was the only broker who truly understood how to position our business for approval. He fought for the right deal and followed through until the job was done. If your business needs funding and the banks say no—call Arthur.

Arthur didn’t just get us a loan—he gave us a smart financial strategy. His tailored approach helped us not only get approved but also plan better for the future. His honest guidance and attention to detail were truly appreciated.

As a first-time homebuyer, I was unsure about the process—but working with Arthur Fernandes from Secured Financials made all the difference. From the initial consultation to final settlement, Arthur was attentive, transparent, and highly knowledgeable. He patiently guided me through every step, ensuring I got the best deal possible. I’m truly grateful for his support and professionalism.

Arthur from “Secured Financials made the mortgage process smooth and straightforward. He was very knowledgeable and patient, guiding me through every step. Highly recommend!”

As an investor, I needed someone sharp who understands complex structures—and Arthur delivered flawlessly. He gave me clarity, saved me time, and structured everything to maximise returns. A go-to expert for anyone serious about property investing.

When our original lender dropped out days before settlement, Arthur stepped in like a pro. Not only did he rescue the deal—he got us a better rate. His speed, calmness under pressure, and genuine care are unmatched. Highly recommend him for any urgent situations!

Arthur understood the nuances of our commercial needs better than anyone we’ve worked with. He provided strategic advice, restructured our loan, and delivered far better terms than expected. Arthur’s knowledge and professionalism make him a standout in the industry.

Arthur Fernandes from Secured Financials provided personalized attention and timely communication throughout the mortgage process. His dedication to understanding my goals made the experience efficient and tailored. Highly recommend Secured Financials for a client-focused approach.

I was turned down by multiple mortgage brokers to get my home loan approved as my application was really complicated. However, was pleasantly surprised with the positivity and professionalism with which Arthur Fernandes from Secured financials started my complicated application and saw it through with meticulous planning, guiding and perfecting all the paperwork from start to end. I was updated timely with all the requirements and outcomes at each and every stage of application. I would really recommend highly to secure your mortgage with Secured Financials. Thank you once again Arthur. 👍

Arthur Fernandes at Secured Financials is a knowledgeable and honest advisor. His transparency and understanding of the market instilled confidence in my decision. A top choice for reliable mortgage services.

I have known Arthur for a while now though a sporting group. When I initially discussed my refinance and construction loan requirements with him, he suggested that I consult my existing broker to ensure they wouldn’t lose out on their commissions for my existing loans, which they had previously arranged for me.

Regrettably, even after waiting patiently for over a month and a half, my existing broker couldn’t assist me with securing a new construction loan. This placed my new home construction project in jeopardy, with potential fines looming due to delays in my builder’s schedule.

I turned back to Arthur and remarkably, he managed to handle all my existing and new construction loans swiftly, taking no more than two weeks from initiation to settlement.

Arthur’s unwavering persistence, commitment, and integrity are truly commendable. Instead of seizing the opportunity to take my business when I first approached him, he selflessly directed me back to my previous broker. Such selflessness is a rare find in today’s service industry.

Arthur has not only earned our trust and confidence but has also secured our loyalty for life. For all my future financial needs, I will exclusively turn to Secured Financials, where Arthur’s exceptional service is the hallmark of excellence.

Notch Mortgage Brokers

Excellent Mortgage Broker Service!

I recently had the pleasure of using the mortgage broker service of Arthur Fernandes from Secured Financials and I must say, it was a fantastic experience from start to finish. He was extremely professional and highly knowledgeable, guiding me through the entire process with utmost care.

One of the things that impressed me the most was his ability to find the best mortgage rates available. He took the time to understand my financial situation and needs, ensuring he presented options that were tailored to my requirements.

Communication was seamless throughout the entire process, and he was always quick to respond to any questions or concerns I had. His expertise made the application and approval process smooth and stress-free, which is something I greatly appreciated.

The attention to detail and personalized approach Arthur provided truly set him apart from other mortgage brokers I’ve dealt with in the past. Arthur went above and beyond to secure a mortgage that best suited my financial goals and long-term plans.

I also appreciated his transparency and honesty. He provided all the necessary information upfront, ensuring there were no surprises along the way.

Overall, I highly recommend Arthur’s mortgage broking service to anyone in need of a reliable and trustworthy partner in their home buying journey. He made the process not only efficient but enjoyable, and I couldn’t be happier with the outcome. Thank you for your outstanding service!

I am a bank employee for the last 7 years and had my home loan with the same bank. Being an employee of the bank, they couldn’t beat Arthur’s service and the rate he offered me for a refinance.

Great job Arthur. Looking forward of doing more business with you in the future.

Excellent Mortgage Broker Service!

I recently had the pleasure of using the mortgage broker service of Arthur Fernandes from Secured Financials and I must say, it was a fantastic experience from start to finish. He was extremely professional and highly knowledgeable, guiding me through the entire process with utmost care.

One of the things that impressed me the most was his ability to find the best mortgage rates available. He took the time to understand my financial situation and needs, ensuring he presented options that were tailored to my requirements.

Communication was seamless throughout the entire process, and he was always quick to respond to any questions or concerns I had. His expertise made the application and approval process smooth and stress-free, which is something I greatly appreciated.

The attention to detail and personalized approach Arthur provided truly set him apart from other mortgage brokers I’ve dealt with in the past. Arthur went above and beyond to secure a mortgage that best suited my financial goals and long-term plans.

I also appreciated his transparency and honesty. He provided all the necessary information upfront, ensuring there were no surprises along the way.

Overall, I highly recommend Arthur’s mortgage broking service to anyone in need of a reliable and trustworthy partner in their home buying journey. He made the process not only efficient but enjoyable, and I couldn’t be happier with the outcome. Thank you for your outstanding service!

Very comfortable experience. Given I am a first-time homeowner and wasn’t sure what to expect of the whole process. Arthur provided great support, phone and email. Many thanks in helping us successfully purchase our new home.

Went through Arthur from Secured Financials for my first refinance ever. Felt safe throughout the process and didn’t have to worry about the headaches involved.

I had the privilege of having Arthur as my mortgage broker.

After having a difficult time with my existing bank regarding my existing home loan, within 6 business days Arthur was able to get me approval for a refinance and reduced interest rate loan.

Arthur’s attention to detail, professionalism, product knowledge and customer service is second to none. He was amazing to deal with and found me the best product that suited my unique situation. Communication was excellent, he kept me updated throughout the whole process and was very transparent.

I would highly recommend Secured Financials to anyone looking to refinance.

It was so easy. Arthur was with me every step of the way. He was professional and very efficient. Would recommend Arthur to family and friends and have already done so.

Great customer service, got to grips with our home loan requirements very quickly & advised us on the best options. Steered us through the approval & finalisation process, with good communication & prompt follow up throughout. Will use Arthur again in the future.

Arthur demonstrated professionalism, was very informative and supportive. He ensured that all items were in order and kept us updated all throughout the process, making our refinance a smooth transition. Highly recommended.

Arthur was so helpful in get the finance application across the line his gratitude is over the the moon to rate him out of 10 I’d give him 100/10 your always responsive to every phone call and text messages I left him well done Arthur keep up the great work you do to help people who need finance well done mate.

Very helpful and awesome communication.

Arthur was so incredibly helpful in the process of refinancing my home loan. He offered me a range of lenders, explained the differences between products, and answered all my questions patiently and thoroughly. He was incredibly kind, and I now have the exact product which suits my needs. I cannot thank Arthur enough.

Arthur is very professional, honest and responsive person. He gave exceptional advice and was there for the whole loan process till settlement. He answered all queries whether small or big. We were very happy with his services and highly recommend Arthur to anyone who is looking for a home loan service.

Arthur’s Customer service was amazing, very polite and professional. Replies were super quick, these guys really know their stuff, I can’t recommend them highly enough.

I’m definitely a return customer.!!

Arthur completely exceeded our expectations. His expertise enabled us to access schemes we would not have known about if we had applied for a loan independently. He was extremely professional, knowledgeable and kept us in the loop every step of the way. Thanks to Arthur the process of buying our first home was easy and stress free. We will definitely be using Arthur for our future finance needs.

We have done three mortgages through Secured Financials (Arthur Fernandes) and the support, communications and rates couldn’t have been better. My husband and I are delighted with the support we have received and are looking forward to using Arthur again in the future for our next investment property.

My wife and I engaged Arthur to be our mortgage broker and help us get finance for our recent property purchase. Arthur was excellent! Highly recommend. We had a tight timeline and Arthur made sure everything ran smoothly. He was very responsive, professional, and knowledgeable. Got us a very competitive rate and we were very happy with the overall process. Thank-you

Arthur has been amazing for the entire process and beyond. He communicates effectively and respectfully, is diligent and highly knowledgeable. Arthur made the process seamless and stress free. He is trustworthy and reliable. Thanks, Arthur!

I was a bit skeptical about a finance company that popped up in my email, but as soon as I spoke to Arthur, all my doubts went out the window. As self-employed business owners, it was proving difficult to get a loan, but Arthur was able to find us a bank that suited our needs. Highly recommend Arthur, and he will be my go-to from now on. He knows what his talking about. Will use Arthur’s expertise again. Thank you.

Extremely happy with their process. It was smooth, well explained and regular communication at each stage.

Great experience refinancing my home loan, Arthur made this experience super easy and was able to find me a great rate. Communication and everything else was excellent, would definitely engage this service again and again.

Arthur helped me with my mortgage and it made the process easy . He was able to advise of all the steps I had to take to purchase a property.

Arthur from Secured Financials went out of his way to organise my loan approval and obtain a competitive rate. He kept me in the loop at all times and the use of technology for the application process made the process less cumbersome. Thank you for a job well done.

Excellent service provider. Overall great experience with moving our home loan with these guys. Helpful, informative and efficient. A very good experience.

We absolutely loved dealing with Arthur. He made the whole loan process so easy and kept us informed every step of the way. He delivered everything on time and we would not hesitate to recommend Arthur to anyone.

From start to finish, Arthur was great and guided us through the whole process. Our situation was tricky yet he was still able to help us achieve our goal. Thank you for your services, looking forward to doing business with you again.

My partner and I had the pleasure in being assisted by Arthur at Secured Financials for our first home buying process. He was extremely informative, easy to deal with and supportive with handling all of our questions and responded promptly. Highly recommend if you are looking for great service and want to partner for your property needs.

Dealing with Arthur from Secured Financials was easy. Arthur provided incredible support and was always on hand to help with my mortgage refinance. 10/10 would re-finance with Arthur again.

Very good Experience with Secured Financials. Specifically, I have to say thanks to my Mortgage broker, he is amazing and a very smooth process from Arthur Fernandes 🥂